Mr. Appliance
Home Services · Other Commercial and Home Services
Description
What is Mr. Appliance?
Appliance repair and maintenance for residential, commercial, and light industrial customers
Mr. Appliance has established itself as a leading name in home appliance repair and maintenance services since 1996. As part of the highly respected Neighborly® family of brands, this franchise opportunity combines technical expertise with exceptional customer service to deliver reliable solutions for residential and commercial clients.
What sets Mr. Appliance apart is their commitment to professionalism and transparency. Franchisees benefit from a proven business model that emphasizes customer communication, timely service, and upfront pricing. The brand has built a strong reputation through their certified technicians who arrive in branded vehicles, wear professional uniforms, and utilize shoe covers to protect customers' homes.
The franchise system provides comprehensive training and ongoing support, enabling owners to build successful businesses even without prior appliance repair experience. Their proprietary software systems and scheduling technology help streamline operations and maximize efficiency. Franchisees also receive extensive marketing support and benefit from the brand's established national presence.
Mr. Appliance's service-based business model offers the advantage of recurring revenue through repeat customers and service agreements. The franchise caters to an essential need in both residential and commercial markets, as appliance repair services remain in constant demand regardless of economic conditions. With the growing complexity of modern appliances and consumers' increasing reliance on these devices, the demand for professional repair services continues to rise.
For entrepreneurs seeking a scalable business opportunity in the home services industry, Mr. Appliance provides a proven path to success with strong brand recognition and a commitment to excellence in customer service.
- Over 25 years of operational experience since 1996
- 325 active units demonstrating proven scalability
- Recession-resistant essential home services sector
- Upfront pricing transparency with no surprise fees
- All major appliance brands repair capability
- Both residential and commercial service offerings
Location Analysis
Where Mr. Appliance wins
The franchise's impressive 4.69 average rating across thousands of customer reviews indicates strong operational consistency and service quality, particularly notable in the competitive home services sector. This high satisfaction metric suggests effective territory management and strong local market adaptation.
Market analysis reveals significant expansion opportunities, particularly in the Western and Southeastern United States where current presence is limited. The franchise appears to thrive in markets with higher median household incomes, aging housing stock, and substantial residential development. Ideal locations typically feature growing suburban communities with median home values above $300,000 and population densities supporting sustainable service demand.
For prospective franchisees, optimal territories should include a mix of established neighborhoods and new residential developments, with at least 50,000 households within a 10-mile radius. The strong Mid-Atlantic performance suggests particular promise in markets with similar demographic profiles and housing characteristics.
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We'll take you through a few quick questions, then Mr. Appliance confirms availability directly.
Financial Analysis
The numbers behind Mr. Appliance
Veteran discount available
Mr. Appliance participates in a veteran discount program on the franchise fee. Ask your Franzy advisor or the brand for current eligibility and terms.
Mr. Appliance requires an initial investment of $200,000 to $204,350</b>, positioning it competitively within the Other Home Services subsector with investment requirements closely aligned to the sector average of $200,000 to $223,008</b>. Note that specific revenue data is not currently available for this franchise system. Established in <b>1996 with 325 active units</b>, Mr. Appliance demonstrates over 25 years of operational experience and proven system scalability across diverse markets. The franchise operates in the recession-resistant home services sector where essential appliance repairs remain necessary regardless of economic conditions, benefiting from strong recurring demand as homeowners prioritize maintenance over replacement due to rising equipment costs. The business model requires moderate technical expertise and offers potential for semi-absentee ownership with proper staffing structures. Multi-unit development opportunities exist for qualified investors seeking portfolio expansion within defined territories. Key operational considerations include ongoing training requirements for technical staff, inventory management for replacement parts, and building local customer relationships in competitive markets. The franchise system's established operational history suggests refined business processes and comprehensive support infrastructure. Prospective investors should thoroughly review the Franchise Disclosure Document to understand specific liquid capital requirements, ongoing fees, territory availability, and operational requirements for their target markets before making investment decisions.
Financing partners
Vetted partners, tailored to franchisees
Your Franzy advisor can connect you with these partners later in the process — competitive rates, specialized in franchise financing.
FranFund
CRF USA
Nonprofit SBA lender; provides financing for franchise acquisitions, startups, and expansion.
First Bank of the Lake
Pension Pros
The model
How Mr. Appliance works
This franchise is flexible — it can be run either way.
Owner stays in an executive role — sets strategy, hires a manager, and oversees crews. Typically 5–20 hr/wk after ramp; many keep their day job.
Owner runs the business as their primary job — leads the team day-to-day on the ground, 40+ hr/wk.
Sells to businesses, contractors, or property owners.
Sells directly to consumers and homeowners.
Serves both businesses and consumers.
FDD Item 7
Initial investment range
The investment range midpoint (from range reported on Item 7) is $236,588 and financing can reduce cash-at-close by 80–90%.
Over time
Franchise footprint
2026 Franchise Disclosure
FDD documents
Below are items 2, 3, 4, 7, 11 and 19 for Mr. Appliance's 2026 FDD. The complete FDD is delivered to you directly by the franchisor, per the FTC Franchise Rule.
Connect to download Items 2, 3, 4, and 11 — direct from the franchisor.
Buyer FAQs
Frequently asked questions
The initial investment for a Mr. Appliance franchise typically ranges between $200,000.00 and $273,175.00. This includes the franchise fee, equipment, real estate, and other startup costs. To get a detailed breakdown and better understand the financial requirements, we recommend scheduling a call with the Franzy team. We'll walk you through the specifics and answer any questions you might have. For more detailed information, refer to the financial sections of the FDD.
Disclaimer. The information provided on this page is based on the latest Franchise Disclosure Document (FDD) we have on record, which was issued in 2026. This information is for informational purposes only and is not intended to constitute legal, financial, or business advice. We make no guarantees or claims regarding the completeness or accuracy. Only the franchisor can confirm that the information is complete and accurate and we recommend consulting the franchisor directly for the most recent FDD and regarding any questions that you may have about the information provided.
