The Franzy Privacy Policy explains our practices, defines our users’ (“you” or “your”) privacy options, and describes how your information is collected and used by Franzy (“we,” “us,” “our,” or “Franzy”).

Personal Information is defined as any identifying information, usually your name in combination with another identifier, such as date of birth, postal address, email address, telephone number, or government-issued identification number. Personal Information does not include anonymous or aggregated data that can no longer be used to identify a specific person, even if combined with other data. The specific definition of Personal Information varies from one jurisdiction to another.

This Privacy Policy, along with Our Terms of Service governs your use of the Franzy website at https://franzy.com/ (the  “Site”), and any information we may access through our social media platforms. For the purposes of this Privacy Policy, we will refer to all of these access points as the Franzy system (the  “System”).

We may update this policy from time to time and will mark new versions with a corresponding effective date. We recommend you visit the Site to review any changes in our practices. Your continued use of the System constitutes your agreement to our then-current Privacy Policy.

What Information is Collected?

Information Collected Directly from You

We may collect Personal Information about you when you sign up for a mailing list, fill out a “Contact Us” form, or as part of other online services. The lawful basis for collection of this information is based on your consent, Franzy’s legitimate interest, or as necessary to fulfill a contract with you.

The information we may collect includes, but may not be limited to:

• Name, email address, phone number, mailing address, and other location or contact information
• Financial information necessary to process a purchase or other request 
• Business affiliations
• Personal Information and preferences to customize your insights
• Other information related to your brands of interest, inquiries, or information you input into the “Contact Us” form.

Information Collected Automatically

To provide you with services, complete your requests and maintain a functional System, we may automatically collect certain information when you visit or navigate the Site, including:

• Location, date and time you access the System, and IP addresses to measure our website traffic and to help provide a more personalized experience.
• Your browser type and other technical specifications such as device ID, hardware/software type, internet service provider, serving domains.
• Your search and transaction history relating to the use of our Site.
• The website that referred you to our Site.
• Files that allow us to “recognize” you when you navigate the Site, to credit your account for online transactions, and collect data such as analytics, page views, targeting data, ad views, and interaction data.
• Your activities on the Site during a session. 

For more information, see the “Cookies and Similar Technologies” section below.

Collecting Information from Children Under the Age of 16

Our Site and System is not designed for, or targeted toward, children. We do not knowingly collect, maintain, or use Personal Information from any person under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us so that we may delete such information. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Information on our System without their permission. If you learn that a child under the age of 16 has provided us with Personal Information in violation of this Privacy Policy, you may alert us at privacy@franzy.com  with “Privacy” in the subject line. We will take reasonable steps to delete that information as quickly as possible.

How Is the Information We Collect Used?

We collect information about you to provide you with services and products, and to make the System work properly. We use Personal Information for a variety of purposes related to our business, including but not limited to:

Providing, operating, and maintaining the Site
Performing the essential functions of the System including responding to inquiries, processing payments and managing orders, analysis and report creation to assess marketing effectiveness and/or business performance, finding and preventing fraud, and communicating with users about their use of the System or responding to a user-initiated inquiry on the System.

Personalizing user experiences on our System
Improving, tailoring, and expanding content on the System based on user location, preferences, and other personalization factors.

Analytics and System improvement
Tracking information about your visits to our Site to understand and analyze your use of the System allows us to develop new products, services, features, and functionality to provide better service.

Communicating with users 
Communicating with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes. 

Compliance with legal obligations
Sharing information as required or appropriate to comply with the law or a legal proceeding, such as in response to a subpoena or court order, to detect and investigate security incidents and potentially illegal or prohibited activities or to protect your, our, or others’ rights, property, or safety.

Other purposes necessary to carry out our obligations under this Privacy Policy or our Terms of Use for which we provide specific notice at the time the information is collected

Disclosure of Information

We may share your information with others acting in compliance with this Privacy Policy, as described below. 

We may share user information in the following situations:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• To Comply with Laws: We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
• With Your Consent: We may share your information with your consent

We may also share your Personal Information in connection with government or law enforcement requests or in response to investigations, subpoenas, court orders, or other legal processes to: operate this System, process any orders, protect the rights or property of Franzy, its affiliates, users, and customers, establish or exercise our legal rights or defend against legal claims, or as otherwise required by law.

We may share non-individual information, in the aggregate, regarding your online browsing preferences to evaluate our products or allow the service providers with whom we work with to better serve our users. We will not share personally identifiable information in these instances, other than as described in this Privacy Policy. 

Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to gather information about your use of our System and to customize your experience using the System.

Cookies

Cookies are small data files that help us keep track of your usage of the System. Many of the cookies we use enable the System to function as you would expect it to. Persistent cookies enable the System to remember things like your login information for convenience, and session cookies are useful for things like keeping the items in your shopping cart when you navigate away from the page, all of which allows us to enhance the user experience. Cookies also enable us to track and analyze user behavior to help improve our System. 

We use the following four categories of cookies on the System (Strictly Necessary, Functionality, Analytical/Performance Cookies, and Targeting):

• Strictly Necessary Cookies are necessary for the System to function. If you refuse them, you will not be able to use the System, as the System will not function properly without them.


• Functionality Cookies help us enhance the performance and functionality of our System to remember your choices, setting, or preferences from one visit to the next. These are not necessary for your use. Still, certain functions or features may become unavailable if you refuse them.


• Analytical/Performance Cookies collect information about your use of our System, including which pages you visit, and whether you experience any errors. These cookies do not collect any personally identifiable information. The information collected is only used to analyze how the System is being accessed and used in order for us to improve the System and your experience using it.


• Targeting Cookies collect information designed to customize your experience on the System and other sites, and record information about your visit to the System, the pages you have visited and the links you have followed, so we can recognize you as a prior visitor to tailor marketing to your interests and measure the effectiveness of our marketing strategies. This information may be shared with third parties for marketing purposes. 

For more information about cookies, see aboutcookies.org. Most web browsers automatically accept cookies, but you may change your browser settings to accept or decline certain types of cookies if you prefer. If you decline certain cookies, it may impact your use or the functionality of the System. Each browser may have its own way for you to manage cookies: Google Chrome; Mozilla Firefox; Internet Explorer; Safari. 

Pixels and other Tracking Technologies

We may also use pixels or other tracking technologies to automatically collect information when you visit our System. These technologies usually track advertising preferences from site to site, and to gather data about users’ browsing habits to improve the user experience.

Pixels are small transparent images embedded in a site, email or ad and may provide information to platforms such as Google, Meta or TikTok, who may combine your information with other information they have about you. 

Google Analytics

We use Google Analytics to help create reports and statistics on the performance of the Site. Google Analytics collects information such as your IP address, device type and operating system, referring URLs, location and pages visited. If you don’t want Google Analytics to be used in your browser, you can install the “Google Analytics Opt-Out Browser Add-On,” provided by Google. 

Marketing Communications

You have the right to opt-out of marketing communications we send you. 

If you no longer want to receive marketing-related emails from us, you can opt-out of receiving such emails by clicking the “unsubscribe” link at the bottom of any marketing email you receive from us. Please be aware that you will continue to receive certain communications from us that are necessary for our services. If you are having difficulty unsubscribing from our marketing emails using the above method, please contact us directly by email with “Privacy” in the subject line.

Third Party Websites and Links

Our System may contain links to other websites. These websites may have privacy policies different from our Privacy Policy. The System may also contain certain social media icons or widgets. Although you can view the material we have linked to, you may have to create an individual account or register to use these third-party social media sites to use interactive features. Any interaction on social media or other third-party websites is governed not by this Privacy Policy but by the terms of use and privacy policy of the particular platform.

Protection of Information

We make reasonable efforts to maintain administrative, physical, and technical safeguards for all Personal Information collected in our System,  designed to protect your Personal Information from unauthorized access and against unlawful processing, accidental loss, destruction and damage. Unfortunately, the transmission of information via the internet is not completely secure, we cannot make any guarantees as to the security or privacy of your Personal Information.

We retain data collected from you only for as long as necessary to complete the purpose for which it was collected.

Do Not Track Signals

The System does not respond to browsers’ Do Not Track signals. 

Contacting Us

For additional information pertaining to our Privacy Policy or any of our data practices, please contact:

privacy@franzy.com (with “Privacy” in the subject line)

Or

Franzy Inc
520 Elliot Street, Charlotte, NC 28202

Effective Date: [November 21, 2024]