Touching Hearts at Home

Touching Hearts at Home

Franzy VerifiedInformation based on 2025 FDD

Senior Care · Senior Living Placement

Investment min
$84.6K
Total: $84.6K–$147.2K
Avg gross revenue
$1.11M
Unit-level, 2025
Franchise fee
$49.5K
Veteran discount available
Royalty
6%
of gross revenue
Locations
63
Franchising since 2007

Description

What is Touching Hearts at Home?

Senior living placement and in-home care including specialized dementia and Alzheimer's support

Touching Hearts at Home is a distinguished senior care franchise that has been transforming lives since 1996. Specializing in senior living placement and in-home care services, they have built a reputation for providing compassionate, personalized care that enables seniors to maintain their independence and dignity in the comfort of their own homes.

What sets Touching Hearts at Home apart is their holistic approach to senior care. Their services range from companionship and personal care to household assistance and specialized care for those with conditions like Alzheimer's and dementia. The franchise's caregivers are carefully selected, thoroughly trained, and genuinely passionate about making a difference in seniors' lives.

The brand's success is built on a foundation of strong family values, professional excellence, and unwavering commitment to client satisfaction. Their caregivers don't just provide services; they build meaningful relationships with clients and their families, offering peace of mind and emotional support during challenging times.

Touching Hearts at Home has developed a proven business model that emphasizes quality care, efficient operations, and strong community relationships. Franchise owners benefit from comprehensive training, ongoing support, and a respected brand name in the growing senior care industry. Their success is evident in the countless positive testimonials from clients and families who praise their reliable, compassionate, and professional care services.

For entrepreneurs seeking a meaningful business opportunity in the healthcare sector, Touching Hearts at Home offers the chance to make a significant impact in their communities while building a successful enterprise in the expanding senior care market.
  • Aging in place support
  • Non-medical home care
  • Companion and personal care
  • Adult children decision-makers
  • Private pay and Medicaid waiver
  • Alternative to institutional care

Location Analysis

Where Touching Hearts at Home wins

Touching Hearts at Home operates primarily across the Upper Midwest, Northeast, and Mid-Atlantic, with leading state concentrations in Minnesota, New York, Wisconsin, New Jersey, and Virginia. Top markets include Minneapolis-St. Paul, New York City, and Long Island. The brand clusters around its Minneapolis-St. Paul home market and maintains a secondary presence in dense Northeast metros and suburbs, while scattered single-office territories extend into the Mid-Atlantic, Southeast, and Mountain states. Units function as territory-based service businesses covering suburban and small-metro catchments rather than retail storefronts. The business model serves seniors aging in place who require non-medical companion, homemaker, and personal care support, households managing Alzheimer's or dementia care, and adult children coordinating long-distance caregiving. Communities with a growing share of residents over retirement age and enough middle-to-upper-income households or long-term care insurance coverage to sustain privately paid in-home care represent favorable conditions. Location requirements include home-based or modest office space, defined franchise territories, state home care licensure where mandated, and sufficient territory size to support ongoing caregiver recruitment. Candidates should validate local senior demographics, competitive density, reimbursement landscapes, and caregiver labor availability at the territory level before committing capital.
Total Locations
63
Franchise units
63
Corporate locations
0
Avg. sq. footage
800-1,200

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Financial Analysis

The numbers behind Touching Hearts at Home

Avg gross revenue$1,113,359
Investment range$84,600 – $147,200
Investment midpoint$115,900
Brand fund2%
Royalty6%
Franchise fee$49,500
Min. net worth$250,000
Min. liquid capital$75,000

Veteran discount available

Touching Hearts at Home participates in a veteran discount program on the franchise fee. Ask your Franzy advisor or the brand for current eligibility and terms.

Touching Hearts at Home positions at the lower end of senior care franchises, with total investment between $84,600 and $147,200 and a $49,500 franchise fee. This capital-light profile reflects a home-based or modest-office service model that avoids retail buildout, leasehold improvements, and equipment-intensive operations. The system reported gross revenue of $1,113,359, though this figure alone does not reveal unit-level performance, margin structure, or profitability. The brand launched in 2006 and operates 63 units, indicating measured expansion over nearly two decades. Operational complexity centers on caregiver recruitment, background screening, scheduling, and state licensure compliance rather than inventory or facilities management. Scalability depends on territory size, local labor supply, and the franchisee's ability to build referral networks with hospitals, senior living communities, and case managers. Investor risks include reliance on privately paid services subject to discretionary household budgets, regulatory variability across states, wage inflation in direct-care labor markets, and competition from both national chains and independent home care agencies. Candidates should model territory-specific operating expenses, labor costs, and customer acquisition timelines rather than extrapolating system-wide revenue to individual unit economics.
Did you know? Touching Hearts at Home is a senior living placement and in-home care franchise founded in 2006. The total investment ranges from $84,600 to $147,200, with a franchise fee of $49,500. The model operates from home-based or modest office space, avoiding retail buildout costs.

Financing partners

Vetted partners, tailored to franchisees

Your Franzy advisor can connect you with these partners later in the process — competitive rates, specialized in franchise financing.

FranFund

Lender

CRF USA

Nonprofit SBA lender; provides financing for franchise acquisitions, startups, and expansion.

Lender

First Bank of the Lake

Lender

Pension Pros

Lender

The model

How Touching Hearts at Home works

01
Ownership
Part-Time (Executive)

Owner stays in an executive role — sets strategy, hires a manager, and oversees crews. Typically 5–20 hr/wk after ramp; many keep their day job.

Full-Time

Owner runs the business as their primary job — leads the team day-to-day on the ground, 40+ hr/wk.

02
Revenue
Recurring revenueTransaction-basedBig-ticket salesService-basedProduct sales (retail)Hybrid model
03
Customer
B2B

Sells to businesses, contractors, or property owners.

B2C

Sells directly to consumers and homeowners.

Mixed

Serves both businesses and consumers.

FDD Item 7

Initial investment range

$84.6K–$147.2K
Most common
$84,600
Minimum
$115,900
Midpoint
$147,200
Maximum

The investment range midpoint (from range reported on Item 7) is $115,900 and financing can reduce cash-at-close by 80–90%.

FDD Item 19

Average gross sales

Avg
$1.01M
YOY change (2024 -> 2025)
+10%

According to Item 19 of the Franchise Disclosure Document, Touching Hearts at Home has an average gross revenue of $1.11M. (Note: This information is based on the latest FDD in our records. Please review the Franchise Disclosure Document (FDD) and confirm this information directly with the brand. We make no claims of accuracy for the information presented.)

Over time

Franchise footprint

-2% YoY
63 units open as of 2025 FDD-1 in last 12 mo

2025 Franchise Disclosure

FDD documents

Below are items 2, 3, 4, 7, 11 and 19 for Touching Hearts at Home's 2025 FDD. The complete FDD is delivered to you directly by the franchisor, per the FTC Franchise Rule.

Estimated initial investment
FDD Item 7 · PDF
Financial performance representations
FDD Item 19 · PDF
Members-only items
Executive team
FDD Item 2 · PDF
Litigation
FDD Item 3 · PDF
Bankruptcy
FDD Item 4 · PDF
Franchisor assistance
FDD Item 11 · PDF
Members only
Unlock the 2025 FDD

Connect to download Items 2, 3, 4, and 11 — direct from the franchisor.

Buyer FAQs

Frequently asked questions

The initial investment for a Touching Hearts at Home franchise typically ranges between $84,600.00 and $147,200.00. This includes the franchise fee, equipment, real estate, and other startup costs. To get a detailed breakdown and better understand the financial requirements, we recommend scheduling a call with the Franzy team. We'll walk you through the specifics and answer any questions you might have. For more detailed information, refer to the financial sections of the FDD.

Disclaimer. The information provided on this page is based on the latest Franchise Disclosure Document (FDD) we have on record, which was issued in 2025. This information is for informational purposes only and is not intended to constitute legal, financial, or business advice. We make no guarantees or claims regarding the completeness or accuracy. Only the franchisor can confirm that the information is complete and accurate and we recommend consulting the franchisor directly for the most recent FDD and regarding any questions that you may have about the information provided.

Touching Hearts at Home
Touching Hearts at Home
$1.11M avg revenue · 63+ US franchises